The way UpWork runs a business is absolutely terrible! I needed to make a website, so I've decided to try this site and I was hoping to find a professional, who would help me. When he finished his job I was absolutely terrified! My site looked terrible and I had to pay and make another one! I suggest everyone to stay away from this place. Upwork customer service doesn't really care how professional their freelancers are, they want only money! As a business owner I will never use this website ever again!