I know exactly what you mean. My husband and I moved from Evansville, IN. to Colorado because my husband is very ill we wanted to be closer to family. The movers left a lot of our stuff behind and would not take....We lost a lot...And the movers then made a stop in Texas with our things in the truck,, When they did arrive 2 weeks later they demanded more money before they would unload the truck...Not to mention they tried to get extra money off of my granddaughters credit card twice....A lot of things were missing.....CONSUMERS BEWARE OF MOVERS....Check them out good... Darlene