They were helpful booking, arrived on time, happily served my guests, cleaned up the entire bar area, and let me know how to successfully run my event in compliance with the liquor laws. Now every time I have an event my family, friends, and co-workers all expect Blue Label to be there. I've lost my job as house bartender (and I thought I was a great bartender!) I have read more positive reviews on this company than negative ones- so if you had a problem you may want to look in the mirror and discover who exactly is the one with the issue. Thanks!