We have a loan on a boat. We sold the boat. I called and got wire transfer instruction from them which state overages will be processed in 7-10 days. I had the buyer wire all the funds thinking anything over the payoff would be sent back to us. US bank returned the wire because it was not the exact amount. Now we have no boat and no money. I even called to make sure they got the wire transfer. You would think that someone from the bank would have called.