Hi my name is Rocshelle Williams I have been try to get my mother some insurance I sent in an application for me and my mother I got two letters to call globe one person told why I just do a application over the phone I ask her how long will it take she started about 15min I told my nurse was coming so I can't be on the phone when she come she said ok I let him know he wanted to talk to my mom to make sure it was ok for me to talk to him but befor I put in the phone I told him she doesn't understand a lot I do every thing for my mom he went on and on I told she dont understand and he smart with me and they sent him back on the phone I guess his the only one do it over the phone and yes I got his name it was christ not how to spell his name sorry I was wasn't treaded right talk to right and was switch to about 6 peoples today I had you all for years that's why I wanted to come back after losing my granny it said no health question or texts and other stuff dont have papers in front of me christ hanged up on me today yesssssss he did I told me today that they closed my application down and say that that turn my mother down didn't say why ya'll need to send some of yall workers back to customers services ASAP and will a upper management please respond to me ASAP I tryed to get the CEO EMAIL BUT DIDN'T I WILL CALL THE NEWS THEY WILL GET IT FOR ME I WASN'T TREADED FAIR ROCSHELLE WILLIAMS