8 Feb, 2016 → by ClaimboUser540250
Baytowne Hyundai Barrie – Oil Filter Review from Wasaga Beach, Ontario
2
I was warned by someone who had previously purchased an elentra as well as a Tuscon that they like the product but not this dealership, I never had a problem (and quite liked) this dealership till Saturday. I went into parts asked for an oil filter for a 2011 Hyundai Santa Fe with a 3.5 liter engine without looking up the part the attendant gives me a filter I ask him did they change the box it's different he answers yes I get home ( midland) guess what? Wrong filter!!!!! Not only did I drive from midland to Barrie for this ( having read in forums it's best to use actual Hyundai filters) it was +5 on the weekend and I couldn't do my oil change, now I have to make a return trip to Barrie then do my oil change in -20 weather this weekend as I don't have a garage! Thanks a lot oh ya and when I call to complain the parts manager says all I can do is return and get u the right one- nice! It's as far to Barrie for me as it is to orillia and guess which one I will be using for my next vehicle purchase!