I find it will take a serious look at by your quality assurance officer. I suggest you share notes with dark tobacco competitors,...the body of weed in there products are more bark free, hold original on packaging inspection integrity (I suggest) don't powder down giving me dense unpleasant smokes on rolling. Thanks for the changes in packaging.....it's useful to have a seal now. Both myself and my nameless boy associate (you just know he was given your product in gaol. Thanks he is as indirect result same). I am currently out of patience with white ox and need a change for the best to remain dedicated to your product. Please run me for similar complaints from other sources, you are letting us down. Sincerely Michelle Donovan. Can't improve on above