18 Sep, 2020 → by ClaimboUser930549
Bank Account Change
3
The bank account where you withdraw my mortgage payment has changed. The routing number is {{Redacted}}. The new account number is {{Redacted}}. The bank, Kitsap Credit Union, has not changed. The account number has changed. Please correct my withdrawal information so that my mortgage payment is made before the 19th of each month. Please note that this is the second time that I have requested this change. User's recommendation: They have been consistent until my bank account changed. Then it has been difficult for them to register my change in my bank account. I have contacted by phone and email and that did not register the change. I am now sending email, mailing a copy of my email to them and hope that the change is made and the withdrawal date is before the date when my mortgage company charges me a late fee.