Booking Ref 32933F. Under Paul Roberts. Flight no.BA0207 Heathrow to Miami 12/12/15 Flight no. BA1888 Miami to M.Bay. 12/12/15 No baggage at Mbay on arrival, all 3 bags left in Miami. Very tired and unhappy after 24 hours of travel. 3 hour wait at Mbay to report with 15 other passengers. 1 bag delivered 12.30am 14/12 very un pleasant after long trip day before, remaining 2 bags arrived 4.30pm 14/12 No clean clothes for 48 hours. This has spoiled the early part of our holiday. We would be satisfied with a financial compensation for the inconvenience caused of 500GBP. Alternatively, since booking, our return flight from Mbay on 2/1/16 has been brought forward to an earlier time, which means we will be in Miami for 10 hours before our connection to Heathrow. If you could put us on a later flight with significantly less time at Miami we would accept that as compensation. I await your offer.