20 Aug, 2019 → by ClaimboUser506588
Bag issue in barcelona bnc airport
1
Dear Sir, Yesterday I had a flight from Palma to Barcelona and the flight delayed from Palma almost 40 Min and the bag also delayed, I wait more than 30 min near the belt number 3 and I did not find my bag, I ask the team there and I told them that I have another flight to Qatar with Qatar Airways and already I'm late because of the delay in Palma flight and I have to move because they will close the gate & they told me you can go the company will send you the bag to your country. Today morning i contact the airline which i booked and they did not a response to my request, please advise if there is any way to receive my bag, even with paid service if you have. It's not my fault and i need your assist on that, even if i pay money for cargo to receive the bag Flight number VY3911 Name: Souhel Sabbagh Airline: Vueling Best Regards, Souhel Sabbagh +[protected] vueling complaint