28 Jul, 2021 → by ClaimboUser217606
Bad shopee customer services
2
I have received the faulty unit for shopee seller and I request return n refund. Due to pendemic, my area is Full MCO and we are not allow to go out. I request shopee customer service to arrange for the pick up. Shopee agreed. I wait till the due date. No body come and pick up my faulty unit. (I did called customer service 3 times). After the refund expired. Customer service ask me to pay and drop shipment. Besides, my return n refund request is being cancelled. Till today, no one reply my email. This is the way shopee doing business. User's recommendation: Not recommended.