28 Mar, 2021 → by ClaimboUser493842
Bad service and very unprofessional
1
This dq on 2238 arden ave, san bernardino c.A, 92404.. Is very bad.. First i want to say i wont buy from there ever again..Or my family.. This was on 3/21/2021. Order id aacsjjy6ajed dt-143 drive thru, employee bb.. We had order a med banana shake and a strawberry shake and a order of cheese curds .When we got the order, our shake was vanilla..The employee said it was banana ..We taste it ..It was vanilla..When we told her to please change it..She told the manager and the manager said it was banana..It was not banana..The employee took it back ..Not even 30 seconds when by and it was still the same one..I was like what part does your manager doesnt understand that is not banana..The employee wavied her shoulders up and said my manager told me to give u this..What kind of emploees do that..With covid and all..I dont know what they did with my shake, , she still gave me the samr cup..I had to throw our shakes away..So i spenyt 13.46 for what..For nothing..Even when she took the order, , she repeated the right shakes, , when we got to the window, is was all a disaster.. Real bad and disapointed..Will never stop by there again..I lnow i cant get my money bacj..But i can promise you something..Friends and family wont go there again..And to top it off the manager didt even stop by the window to correct her..Sorry but not exceptable