7 Jul, 2021 → by ClaimboUser772743
Bad pump worst customer service EVER!!!
1
i HAVE HAD MY POOL FOR 2 MONTHS , i BOUGHT AN ABOVE GROUND OVAL 22 FT X 12 FT POOL THE POOL IS 6100 GALLONS, THE PUMP THAT CAME WITH THE POOL IS FOR 1500 GALLONS?!!! I HAVE BEEN STRUGGLING REALLY REALLY BAD ON PROPER FILTRATION DUE TO THE PUMP THAT CAME WITH IT BEING 3 TIMES TOO SMALL, I CAN NEVER GET AHOLD OF ANYONE AND THERE ONLINE SERVICE IS JUST AS BAD, YOU CAN NEVER LOG INTO YOUR ACCT OR ACCESS IT TO EVEN GET HELP!! IM SOO PISSED THE KIDS GOT TO USE THE POOL MAYBE 10 TIMES AND ITS NOT EVEN 2 MONTS OLD!!! User's recommendation: DO NOT BUY A BEST WAY POOL EVER.