20 Feb, 2021 → by ClaimboUser491358
Bad food poor service

4

Received burned beef called then manager very nice saw the problem told me to come back whenever would Comp me with same food. Went back on Saturday Manager Noel very unpleasant tried to tell me meat has to be burnt because its bbq Beef. When I showed him picture and told him we eat this once a week and never had that problem. He decided he would only give me one dinner instead of the 2 I had originally purchased. I was ok because I was able to eat the chicken on combo. But I worked Customer Service before his attitude is very bad never once apologized for the problem. I wont go there again hopefully another store close or will change to Waba. Again Noel manager needs customer Service training
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