This is the 3rd time I've had this problem. It was not Chewys fault. The first time i just threw the bad food away. When it happened again I called and got a refund. But then this time it was on 2 boxes. The boxes are Friskies cat food. There is no visible damage to the outside of any of the boxes. When I open the box the cans inside are damaged. They are leaking and dented. I'm sorry I should have taken a pic before throwing them. This time the food was all over and smelled bad. User's recommendation: I can't say if this happens to anyone else. I will just try another brand of food. Chewy is awesome. I will continue to be a loyal customer. And no , I am not pissed.