On October 2, 2015, I placed an order for a flower arrangement from Wesley Berry Flowers / Flower Delivery Express (base price $67.99). I paid an extra $20 for a "premium upgrade" and a same-day delivery fee ($6.99). The total price of the arrangement with all of the added fees was $106.34. The arrangement was NOT delivered on the same day, but delivered the next day. I did receive a call from the company to inform me that they would "upgrade" the arrangement due to their failure to deliver on time. I was absolutely shocked when the arrangement arrived the next day. It looked nothing like the photograph on the website. For $106.34, the company sent a bouquet that had approximately six old daisies, three roses, some greenery, and a balloon tied to the vase. It was a sad, pitiful arrangement and I was embarrassed to have sent it my friend for her birthday. I have called the company five times. Each time I am connected to a call center in India that transfers me to "Customer Service." That transfer places you on hold for a few minutes and then transfers you to voicemail. I've have repeatedly left voicemail messages, but no one has returned my call. AVOID THIS COMPANY! IT IS A SCAM! AVOID: www.WesleyBerryFlowers.com. It appears that this company uses www.FlowerDeliveryExpress.com to process their orders. I do not know if they are one in the same company, but I would AVOID that company too!