I just thought I would mention how wonderful the two employees I dealt with at Tanger Outlet in Howell MI are. They names are Melanie and Ashlee. I am not the only one who noticed as a few people who walked out the door told them they were super nice and helpful and seemed super grateful for their help. They really pay attention to the details of what someone is looking for. I was amazed at how knowledgeable they both are. I just happen to mention I had a suitcase that was being thrown out because two wheels were not working correctly. If they had not told me to check the number inside the suitcase and let them know what it was I it would have been in the garbage last night. They check and saw it was under warranty. Lo and behold, it still had about 1 1/2 years left. To a senior citizen this is a blessing! I did end up buying a backpack and a 20" suitcase and I am so excited. This is the first vacation I am going on since 1997 and I am going to disney with my daughter and grandson who is 18 mo. This will be my last trip due to health problems, but the backpack and suitcase will surly be used by my grandson later in life and I feel like I am leaving him something to remember me by because of the quality of Samsonite. Please let Melanie and Ashlee know how grateful I am for the large amount of time they spent with me helping me to make the right decision. They are honest and sweet and you could not ask for better people. I wish all the stores I shop at were as friendly, happy,knowledgeable and caring as these two. They truly deserve recognition. Thank you so much! barbara gronas