Jerry’s Chevrolet of Leesburg, VA has engaged in deceptive practices, dishonest treatment of a consumer and simply refused to equitably correct the situation. This dishonest issue are as follows: •False and misleading advertising – posted internet sales price substantially below the MSRP. However, the sales people disregard the posted internet sales price and negotiate a price well above the advertised price. •Not honoring the agreed upon trade-in value. Adjustments to terms of contract result in trade-in value received which is 31& less than the agreed upon trade -in value. •Exorbitant and egregious financing rates – an exemplary customer with a 689 FICO awarded with a 7.24% interest rate, market interest rates in the low 4% range. •Financing Manager quote “let the buyer beware” •Upon bringing these concerns to Dealership Manager, he attempted to correct the paperwork by raising the sales price of the vehicle. •Dealership refused my written and verbal request to terminate the contract.