I was told because I didn't turn off auto renewal and it was billed day before they ripped me off. One the account I signed up previously was accidentally used a email that doesn't exist. I wasn't paying attention. When I was charged they tried to fix the account it wasn't fixed and a unsancitioned attempt on my account was charged. I want all involved fired. This is a predatory business that will rip you off. They have gull to say godless after ripping you off. These companies think they can get away with moral superiority but fail. At morals. The abrahamic god said not to steal unless it's taxes.