I had recently gotten in an accident on 02/13/21 with one of your customers who was insured with progressive that happened in fargo, ND. I am filing a complaint with how the representative ( Devon Brakke ) treated me when getting details about the accident that occur. I was not happy with him when he kept asking the same questions like he was trying to make me second guess myself on what happened to make it my fault. When i called him out on asking the same question he acted like he didn't understand or was confused when he knew exactly what i was talking about. He also asked me what the make and model was of the other car, for one its on the insurance claim you get and two that is the last thing I am thinking about when I get into an accident. I am not a fan of how you guys do shady business to make it look like the other person was at fault when they were not. I work in customer service and trust me i won't be recommending anyone to you guys. I am appalled at how you treat others. claim number-[protected]