30 May, 2019 → by ClaimboUser30504
attitude of manager
1
I Joe Martin, just visited Bojangles in Sylva, NC., where i had the most horribke restaurant experience ever. I stood inside at register for approximately 10 minutes before anyone took my order. 2 orders of boberry biscuits and a large fry. Then it took approximately 30 minutes for me to receive my food. I went inside because there drive thru was slammed. When i spoke with the manager about this her response was we are just so busy and i have a new employee. I looked in the lobby and there were only 2 customers. So it takes the entire crew to run the drive thru? All i was waiting on was a large fry. The manager wanted to start arguing with me over giw long i was standing waiting rather than apologizing for my wait and she wanted to put the blame off on the new guy. What killed me was her sarcastic tone as i was walking out the door she yelled out, have a nice day. That was like spitting in my face. I'm a retired police officer of 25 years and have never seen anyone in her position speak to a customer like this. I asked her are u calling me a liar? She stated no but i know you were not her that long. That is calling me a liar. I do not appreciate this tone or attitude and have been a loyal customer for my life, me and my family. I told her i saw you prepare and complete all oders for all what seemed like hypothetically 50 cars but you couldnt fix me one fry. Please help me with this. I wanna speak to someone regarding my and my wifes horrible experience. Cel#[protected] email [protected]@yahoo.com