27 Aug, 2021 → by ClaimboUser562762
Attire
1
I clicked on the ad for the ambassador program through Alpha Wear Fitness. I was contacted about making a purchase of attire because understandably you can't represent a company without their products. I placed an order for 6 items. I was asked if I wanted to increase my order to 8 items with incentive to receive a free bag if I upgraded. I declined. Later I was contacted by the CEO to purchase more items to help me qualify for a competition for possibly becoming an ambassador. I was asked several times if I wanted to make this purchase. I felt the antics of the business were very pushy so I stopped responding about the purchase. The CEO seemed to be annoyed through tone of his texts phrasing. After about a week, my products still had not shipped. I was told I would have to send an email to customer service. After sending the email, I received a text from Christian that 4 out of 6 of my items were not in stock. We got those 4 exchanged and the sent them out after I contacted them several days later again. The 2 items that were supposedly in stock have still never been received. My order was placed May 10th. This is August 27. I have tried to email and text to try to receive my other 2 shirts and have received no response. The customer service with this company is terrible.