For the last 3-1/2 yrs I have been in a feud with CitiMortgage over the application of my mortgage payment. Normally, a percentage goes to the principal, a percentage goes to interest and as of 3 years ago, a specific amount should have been applied to the escrow. When I added my account online to view how they were applying my payments, I noticed 80% of them were misapplied. Because of this misapplication, they told me I was late on making payments, etc. On April, 1, 2019 they got out of the payment posting business. They will not speak to me regarding my account with them so I believe they have erroneously posted my payments a long time which effects the balance owed and therefore, their losses/gains. I can only pull up a few years to see how payments were posted (incorrectly). How can I get the government involved to see what they have done to my credit and the balance owed? Thank you.