To all customers, Please beware that Culligan has a tendency to auto draft your account for amounts not other than your monthly bill. We were drafted $98.00 out of the blue without any explanation, When we contacted them regarding the issue, they said that they would. Reimburse us. Not the case! If you have another choice for a water softener or purifier, we suggest you use them. reimburse us. That has not been the case. We now h User's recommendation: Pay with check only or use another provider.