I applied for rental assistance 6mon ago in feb 2021, with the salvation army customer service line. My case was assigned to a mrs. Angela webster mrs. Webster had called me and left a message back in march 2021 leaving me gee name phone number and a brief message of who she was and with. I immediately called her back even though it was after hours I wanted her to no I had received her message and I left a good time to reach out to me. The customer service employee couldnt stress enough how important it was to be available or return the call asap. There was so many applying for assistance and the case workers will move on to the next if they dont hear from you. I called mrs watson daily leaving a message as I new I had to be out of my apt in aug 2021. Mrs watson nvr returned my calls I had to reach out to corp for a supervisor. Still didnt help in july I lost my mom and oldest son a huge financial set back I reached out again ended up talking to a supervisor who said mrs. Watson had been in a car accident, but mrs. Watson did finally reach out to me this same day gathered up information and said she would be in touch well that was my last conversation with her, again I tried reaching her with no success I ended up speaking to a niki who reached out to both mrs. Watson and her supervisor kathy malloy. I finally received a voice mail from angela saying she had no options available 4 me they were out of funds. Great I have to be out oct 3rd I reached out back in feb plenty of time because your employee wouldnt call me back my opportunity for help I lost because of your employee. Now im looking at being homeless after losing 2 family members and not being in the best mental state of mind and no where to go or what to do. This is so unfair that I have lost my option for help because of mrs. Angela watson. Im 55 yrs old not the best of health and looking at being homeless...