My wife booked a round trip to visit my daughter. A week later she called Allegiant which was still 2 weeks before departure date of October 17, 2019 to cancel. My son needs surgery and Allegiant doesn't go to his city. Allegiant rep told her she forfeits entire airfare of almost $500. Very poor customer service. Today is only Saturday, October 11, 2019. It's still before the flight.