2 May, 2021 → by ClaimboUser630950
Airline credits
1
Flight changed and we had to rebook. Had to go through customer service. New flight was $454.40 cheaper but orbitz used all of my credits. Claiming that the rates changed. 1. Customer service informed me of the lower price and said I would have a $454.40 extra credit. 2. New rate is exactly the same amount of our original flight that was going to Manchester NH. New flight is to Boston. Exact same amount??? 3. All avenues have failed for them to return my credits. They have essentially stole money from me. 4. I have proof that they are lying