Update by user May 13, 2021 When I ask to talk to the manager all agent hang up the phone Original review posted by user May 13, 2021 After 6 month changing my medicaid because I moved from the city they not capable to change my new medicaid number. They till giving the doctors my old number which doesn't work I'm getting the bills. In 1 month I spoke with 4 of there called agent thanks for nothing. When I ask to talk to the manager they hang up User's recommendation: The customer service is in some foreign country.