Notice No.: [protected] We received a notice for the rental car toll fees and administrative fees from thrifty. At no point in time when we rented the vehicle were we informed that there would be administrative fees for these tolls and actually the gate agent was very persistent to insure that the tolls were included with the rental fees. We asked the gate agent specifically if there were any charges for the tolls or if we should pay the tolls our selves ourselves during this trip. The gate agent was very plain in stating that the tolls were covered as part of the car rental and we did not have to do anything or worry about any tolls for the car while we were in Texas. The agent was very misleading as it turns out when we receive a bill separate for the tolls and a very excessive administrative fee from Thrifty Rental car. How can you in good faith have an agent at the rental misleading your customers into believing that the tolls were included then hit them with a very excessive bill for the tolls. I can accept somewhat you would like the tolls covered but I can not agree to a $15.00 administrative fee for each toll which totals more than a days rental for the vehicle. We would have avoided the toll roads if the agent had been ben slightly honest with us about the fees which he was not. I am not sure what our recourse is at this time but I would hope that this was an error on the agents part and not normal practice for Thrifty Car Rental. We would expect the administrative fees to be reversed for these tolls as we were is lead by the gate agent for the rental.