This is the 3rd time i have contacted you and the issue has not been resolved. I paid for the Adguard programme on May 14 and a copy of my Visa card statement is included' I have not received the license key which I need to open the Adguard programme. my colleague had no problems so I am surprised that I haven't received the goods I paid for. It was $29 USA which is $40.48 Australian. I hope you are able to resolve the issue quickly. Anna Rev Dr Anna Grant-Henderson PS. I have sent then Visa Statement twice before