Update by user Mar 21, 2021 Company said they would ask me for a review if flight SY 376 , 2/4/21 but they never sent me the review. Did the flight crew have something to do with that knowing they had been abussive toward passengers? Original review posted by user Mar 21, 2021 Flight on 04Feb21, Departs 8:35 P. Flight SY376 Class S Flight left one hour late getting us back to Minneapolis after midnight. Flight crew verbally abusive. Head Flight Attendant was always and only about control. Customer Service was totally non-existent. It was replaced by loud abrassive threatening intercom demands repeated throughout the whole flight about the masking policy. It made you feel like the gestapo was trying to control a prison camp. The Head Flight Attendant set the abussive tone and all but one of the other staff followed this abussive approach. Just doing this review gives me painful memories. We will not be using Sun Country anytime soon.