Sir, My car insurance was due on 22 july 2017, for which I have contacted policy bazaar in june 2017, Policy bazaar rep Amit Kumar Gupta, employee id no.PW04894, he told me that if I will take policy from policy bazaar I will get free Road side assist for a period of 1 year. It seams a good deal, so I have taken policy from policy bazaar with written confirmation from policy bazaar will provide free RSA. I was told the RSA will be promptly given after they receive the payment. I have done payment on 26 june 2017 but I was never contacted to provide RSA. I have tried many times to contact policy bazaar but my phone call was disconnected in between. Through my continuous efforts I was able to contact policy bazaar rep and got TicketID :SERVICE#46733252 on 6 august 2017 . I have been almost two and half months since I have made payment of car policy but Policy bazaar have not given free RSA which was basis of taking policy and Policy bazaar have committed to provide it on 25 June 2017. A car insurance can be changed next year but a life insurance is for lifetime , seeing their unprofessional and sluggish response I would suggest everyone to get their life insurance done through agents so that their loved ones are not harassed by policy bazaar for claim settlement. Regards Pramod