1 Jan, 2018 → by ClaimboUser686184
a worthless system. to many people, all unqualified.
1
I have been with out a passport for the last 4 month, applied for renewal on March 12, Today we have 6 day to our international departure flights for my two daughters and I. Today I finally found the issue why they have not issue a passport on my name. Their system show I was dead. I went to the interview to speak with two agent to prove I am Who I am and alive, Now they will send the paperwork back to Virginia for approval . In the mean time it looks like I will lose my flight, vacation, money and sanity that this goverment has taken. The real insult is that they waited 4 month to do a thing, even so I was calling daily for the pass month asking to help or be helped in resolving whatever issue it was. So much energy wasted, so much mental torture, and so much Tax payer money being rob. PS. Do not expect a call when someone tell you they will call you. I had that said 3 times giving me a moral boost only to never happen. They don't care.