4 Mar, 2020 → by ClaimboUser184568
A parcel sent from UK to Qatar
1
I sent a parcel to Qatar through parcel monkey There was a mistake on parcel invoice fedex called me to query value which said £11.200 I said absolutely not it's approx £200 they said they would amend it. But the parcel arrived still with value at £11.200 so Qatar customs wanted £600 which I cannot and will not pay. Contacted parcel monkey and after many exchanges saying I can't pay it and it's not worth it and also can't send it back as I'm in Qatar not UK anymore, parcel monkey are still saying I will have to pay for disposal but not telling how much. I do not see why I should be more out of pocket with the cost of sending was£140 and the the mistake was Fedex did Not amend the the value of my parcel. Regards giovanna vettese