First, l want to thank Total Afor always getting back to me quickly. Secondly, l am not pissed off at you, but instead, at the hacker who relentlessly perdue's my device's. He has closed off connections so that l can't download your software and can't log in to my accounts. He is also stealing my passwords if l open those windows. If l change the s card, is there something else I need to do to get this phone cleaned up. I have two other Android's hacked, one by him and another. What else needs to be done to clear them ? Get Total AVmalware? User's recommendation: Get totalAV before hackers get YOU!