bought unit in April, paid with pay pal. JC Penney said there was a problem with payment, I paid again from another account, it's now July 9th, I have still not received merchandise. I have tried dealing with company to no avail, I see that they have filed for bankruptcy and I'm thinking I will not receive merchandise or my money back! Hello, In reply your order new ETA is 7/14.. WE do apologize for the wait. I hope that you found this helpful. If you have any other questions or concerns, please reply to this e-mail or call our JCPenney Furniture Customer Care Center at [protected]. Sincerely, shari Furniture Advocate Team Reach out to us on Twitter @AskJcp! Like us on Facebook! Want the latest coupons and offers? Savings are just a swipe or tap away! Download the JCPenney app today! Original Message Follows: ------------------------ My name is Charles Skinner, my order number is : [protected] -----Original Message----- From: JCPenney Customer Service To: [protected]@aol.com Sent: Sat, May 29, 2021 12:09 pm Subject: Re: update order payment Hello, In reply, We do truly apologize for any delays with your order. Can you please provide us your first and last name with your order number so we can resolve your issue ASAP. We would be more than happy to assist and keep you as an loyal customer. Thank you . If you have any other questions or concerns, please reply to this e-mail or call our JCPenney Furniture Customer Care Center at [protected]. Sincerely, shari Furniture Advocate Team Reach out to us on Twitter @AskJcp! Like us on Facebook! Want the latest coupons and offers? Savings are just a swipe or tap away! Download the JCPenney app today! Original Message Follows: ------------------------ I'm sending this email to tell you how disgusted I am with jc penney, twice I have made a major purchase within the last 6 months, I was jerked around on the first order and now you are jerking me around again! I can guaranty you will never see me deal with your company again and I will let my friends on Facebook know about the terrible service. -----Original Message----- From: JCPenney Customer Service To: [protected]@aol.com Sent: Sun, May 16, 2021 8:54 am Subject: Re: update order payment Hello Charles, Thank you for contacting the e-mail team. I will be happy to assist with your order. I show your order is processing. I apologize for any inconvenience this may have caused. Thank you for being a valued JCPenney customer! We hope that you will shop with us again soon online or in a JCPenney store! If we can be of further assistance, please reply to this e-mail, or call our JCPenney Customer Care Center at [protected]. Order Summary Subtotal: $337.78 Coupons/Discounts: $33.78 Shipping and Handling: $75.00 Tax: $0.00 Total: $379.00 Billing Information Paypal $0.00 Mastercard **0329 $379.00 Order Date: April 22, 2021 Order Number: [protected] $379.00 (1 items) Ship to Home Charles Skinner, 182 Market Street Apt 1, Portsmouth, NH [protected] Status: In Progress Shipment 1 of 1 Signature Design by Ashley® Barchan Dresser Qty: 1 Expected Ship Date: 05/24/2021 $304.00 Reply Reply All Forward