Hello, I work in the building of Via6 Apartment community at 2121 6th ave Seattle WA 98121 and around 4:30 4:50pm on 5/20/21 . The driver stood inside the entrance of our building trying to flag one of us for several minutes with 3 boxes at his feet. Unsure what he was trying to do and he was blocking residents from getting in and out of the building, I I finally came over to him with a cart to help him out and I asked to hold onto his id for the cart ad he all the sudden he said it not his job, hes not going up becuase of covid I then told him he had to deliver the boxes up to the apartment We just don't have room at the concierge to store resident belongings.. He then started accusing me of being racist saying cause he was colored I treat him like that and claiming I was being rude, he said he didn't appreciate me coming at him like that and how I need to not talk to him like that in which he kept saying. He was making a complete scene and I was in shock and taken back from his action towards me. At this point my coworker intervened and tried to calm him down while he was pointing at me saying I was being rude to him and how he didn't appreciate it and how he is a person of color and I should treat him the same as everyone else and he was just trying to do his job, which I tried to tell him that's all I was doing as well. N1710 SP2410 and S704. The whole situation made me shocked that he was working and treating me like that for not even finishing his own job and trying to make us do it. Unfortunately this is not the only person we have had problems with delivering the Fresh boxes. It seems to be everyone that delivers Fresh to this building. The drivers leave them all over in the lobby never coming up to us and not bringing it to the customer. Our staff finds the boxesnin hallways and in the entrance of the building or right next to elevators and they never come up to the concierge to properly deliver customers orders. Our delivery process is just like every other building downtown seattle in which it is secure access and have to reach out to the customer or a concierge to complete delivery. The drivers just show us the order and we give them access to the floor so they can properly deliver to customer. What has been going on has not been okay and our residents tell us to let them up and we never even talk to the drivers at all and then the resident is upset with us. This incident was the last straw and I have to say something. I was wondering if we can tell the drivers to come speak with us (Concierge) because it has become kind of a problem in random areas of the lobby. The lobby is public to anyone and is not secure at all.