1 Jan, 2018 → by ClaimboUser401443
9ct diamond ring
1
The ring was purchased in February 2014, band and ring consisting of many diamonds. In 2015 1 diamond fell out, 2016 another diamond fell out. In August 2016 I took the ring in to American Swiss Cresta to have the both diamonds replaced and also asked them to have the claw setting of each stone checked. We paid R1067.04 for this. Between 2017 and 2018 2 more diamonds fell out and again the ring was taken in to American Swiss - Rosebank to have the diamonds replaced and again told them to have the claw setting checked. March 2018 another diamond has fallen out. We paid R10 000 for this ring in 2014 and since then we replaced 4 diamonds and paid for it and now another diamond is lost. I cannot keep having to pay for diamonds coming off for a ring that is not even 5 years old. This is poor workmanship and a poor reflection on American Swiss and the products they are selling.