We purchased this storm door and had it installed in May of 2019. The middle bar in the door (where the two glass panels meet) is all bent and looks awful. Plus, there is a piece of rubber on the bottom of the door that has come loose and is hanging there. We are very disappointed in the quality of this storm door, since it is just my husband and i that use it. I wasn't sure what your policy was for fixing this issue. Please let me know, so i can continue from here. Thank you. Sharon Free 35 Collins Circle Hanover, PA. 17331 [protected]@comcast.net