Demanding, Leading and Aggressive." 2/20/21 Using them for my business since 2016; a tool for every business and individual to utilize without at attorney and under $200 -$300 to obtain judgment and recovery for monies owed. Slight delayed and hard to get to customer support by phone which is understandable being an online firm and Covid19 - however, responses are usually prompt and third review left for my third case to recover unpaid balances against an unpaying client. Regardless, if you do not have the time or the knowledge, great tool/course to have since they have guided my along the small claims process; making me take payment before dismissing the case and putting pressure on the defendant.