19 Aug, 2021 → by ClaimboUser413039
4075546 cancelling my cruise and not lifting to the following year

1

Dear celebrity I have to say Today I am not happy as I have had to cancel our cruise which I waited for 2 years to do I have emailed rang and texted to see if someone could help me as we cannot fly out from the Uk which is very disappointing no help from celebrity as an incentive to book the same holiday as next September or even lift and shift the cruise to the same month next year as a NHS worker this is so disappointing for me as it is just what I needed In fairness I think celebrity have been no help to me at all to try and sort this out for me the stress and anxiety has been disgraceful I never even had a email reply of yourselves which is very disappointing Now I was looking To go again but how I've been treated as s person has put me of, awful no compassion towards my needs at all. Regards Sharon Martin booking 4075546
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Celebrity Cruises you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.