1 Jan, 2018 → by ClaimboUser244378
205/50 r17 93v xl bsw hankook winter icept @320
1
I am emailing this to Hankook tires to complain about the winter snow and ice tires I purchased through Discount Tires Direct on November 21, 2016. When the tires arrived I arranged to have them mounted and balanced by Discount Tires and did so. Along with the tires I purchased 4 certificates from Discount Tires for refund or replacement. I had the tires go through 1 season of winter driving in the Denver Metro area of Colorado and I am having to replace the two front tires worn down to 3/32" of an inch left thread. T purchased these tires at the cost of $97.75 per tire from Discount Tires Direct. I am very dissatisfied with the quality, durability, wear, performance of these tires. I would think I could get more than 1 season of of winter driving from these tires which I purchased. Discount Tires will not honor any percentage of replacement on these tires. The tires were properly aired and rotated regularly. I have all the paperwork to prove this. I am asking Hankook to reimburse me for the tires which failed to provide to the standard and quality I was told I would have from these winter tires. I will be having to replace the rear tires shortly as I could only afford two tires at this time and I purchased an entirely different brand and make of tire. I am a Disabled Veteran, I believe that your company should provide excellence in the tire manufacturing process without any manufacturer defects or wear problems. I cannot recommend your tires to anyone at this time from this experience. The Discount Tire Direct invoice # is 6845410 and the order # is 9169664.