20 Jul, 2021 → by ClaimboUser58306
2021 cross trek paint peel

2

On July 15 2021 I had an appointment to take my wife's 2021 cross trek into the service department at Spangler Subaru due to the paint peeled off the front of the car, I had washed my vehicle and then my wife's with a high pressure washer on the lowest setting.On my truck I had no issue, but a 1 in by 1 inch piece (estimated)of paint peeled off the front of my wife's car, I then called Spangler Subaru and set up an appointment due to its a brand new vehicle and paint shouldn't peel like that.Now Spangler Subaru doesn't have a body shop (they contract their work out) now their body specialist tells them that it looks like something hit it(the area in question) now in fact I know because I was the one washing the vehicle and the area is all smooth no dents or scrapes or other visible damage.Now they did get an estimate for me from a a body specialist they deal with and it doesn't matter about the price it's only $350.00, but a bumper to bumper warranty should cover everything and why does Subaru contract their bodywork out and if you get another body specialist that doesn't deal with Subaru is the work still covered or does it void the warranty because you didn't use who they recommended.Spangler Subaru did say the too pictures.
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