19 Aug, 2021 → by ClaimboUser700557
2018 kia sportage lx water pump
1
Been going back and forth with a local Kia dealership about my engine cooling system for about a year now. I've changed EVERYTHING at this point. Sent my car in due to it over heating and they give it back to me 2x saying it's fixed for it to not even make it home before over heating. Finally (over the phone) they service advisor says it has to be the water pump. Well that part is on back order with no foreseeable date of it being available. The Kia advisor said I should just look to trade my car in. I don't have an extra vehicle or extra money to rent a car especially for an undetermined amount of time. I can't get my kids back and forth to school at this point. There should be something Kia could do since none of this is my fault but I'm the one stuck with no transportation even though I'm paying a $600 note still. Whether that be they trade my car without me having to jump thru hoops (I'm upside down on my notes) or get me a loner vehicle until the part becomes available.