29 Jun, 2018 → by ClaimboUser472489
2014 Honda Civic Hybrid Battery issues
1
I contacted Honda Like Pissed Consumer asked and he stated that there are no battery issues and that he cannot help and that I should contact the dealership. I had already told him that we had contacted the dealership and this issue was not fixed the other 2-3 times I have had it in and I had to pay for a rental which the issue was not ever fixed. He then laughed and said do you want me to spell my name for you. (WHILE LAUGHING) Sisco (Cisco) was his name. HONDA DOES NOT CARE ABOUT CUSTOMERS. I'm not impressed. I made sure that I did everything right. I did maintenance on a regular. I made sure if any issues that they serviced it to make sure that there were records. The stated there was nothing wrong but we are still having the issues and they never fixed it and now when they have had several opportunities to fix this they want us to bring it in but make sure that we know that our warranty is expired now. Imagine that.