1 Jan, 2018 → by ClaimboUser555823
$2,000 damage, no advance agreement/estimate, false work hour record, contempt of bbb mediationediation

2

See details at www.vgr2b.com/TwoMen Complaints with Better Business Bureau corporate Office were filed following advice from the team of Two Men And A Truck Green Bay, WI who had determined from the items that were broken and from the items that arrived intact that the damage had been caused solely by lack of care on the part of the loading team of Two Men And A Truck, Chico, CA. The bulkhead was in place and there was no indication that the load experienced any extraordinary stress in the transport. And no, in this hiring of professional movers ('who care') there was no release of liability signed for declining pads for protection of the items. Two Men And A Truck, Chico did not provide terms and conditions and an estimate in writing in advance as is required and was requested repeatedly; they recorded 18.5 work hours on the receipt when in fact the movers worked 25 hours; the movers stacked a tower of heavy boxes on top of an heirloom dinette table causing the table to get crushed with the curved metal legs badly bent, cracked, and broken; they crammed large pieces of wall art unwrapped in between furniture causing the frames to get crushed with all the non-glare glass shattered and the pictures sharply bent or ripped. Two Men And A Truck, Chico have been only unresponsive to the damage they caused: they did not return the initial phone calls in a timely manner, did not answer the registered letters, and do not cooperate in the mediation by the Better Business Bureau. At each instance Two Men And A Truck find ever new excuses to deflect responsibility and evade constructive consideration. This appears as willful disregard of their commitment as member of the BBB “to make a good faith effort to resolve any consumer complaints”. 
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