As a loyal dealer for roughly 19 yrs. my company has been told to go elsewhere. We spent $4-$5000 a month. Not good enough for these arrogant folks. Eric Bohner never bothered to help us increase our sales or even bother to introduce us to new products / colors as they became available. They chose to put their efforts into a gutter company in my area, instead of a dedicated bath remodeling company w an BBB A+ rating. These guys had me seeking help from the office staff for any new products or programs. I say good riddance to them. BTW, we had a lot of bowed shower floors, inconsistent tub specs. The materials are US made but by non English speaking workers. I wonder how many of these guys are promoted to higher positions in the company? Or does Bathwraps / liners direct enjoy the benefits of cheap, possible illegal, work force? Good luck to all you lucky Bathwraps dealers. If your working w these guys you’ll probably need it.