They say that they will give you a 100 percent satisfaction in there product but only if you discover any issues with your cover with in 30 days regardless of the condition of your product. I purchased a cover for my 2004 corvette in September didn't try it out cause it's the second one I purchased. I put my car away for storage to find out the cover is 6 feet to short and 4 feet to skinny. When contacting them they told me because I was over the 30 days I was not untitled to an exchange. What happen to satisfaction guaranteed. Not in this case. Even though I have all the original packaging and it's not used they don't feel they should help me. User's recommendation: Don't purchase from them not one of my covers I purchased fit my car at all correctly.