Service request (SR#): [protected] This is the 4th time I have submitted the sales receipt that TractorSupply gave me and the Store verified this document as sufficient proof This is a Tractor Supply computer generated receipt The problem should not be with me it's a problem between the store interpretation and Claims Review interpretation of what the receipt says Why can't you call the store and verify and let us end going back and forth I am going to forward these emails to the Corporate office in Brentwood TN and find someone that will resolve this hopefully it does not take legal action to solve this minor issue This is not a situation of defective product or poor service, it is down to Tractor Supply taking $299..99 from me, I bought the product a 1 year service plan, money was taking from my bank account and transferred to TractorSupply there is documentation to support this, and now I am told you will not honor the transaction. Please take the time to resolve this simple problem TractorSupply Covington TN store#1620 contact: Chris [protected] ---Original Message----- From: James Yow To: [protected]@asurion.com Sent: Mon, Jul 12, 2021 2:41 pm Subject: Re: SR# [protected] This is the sales receipt I received when I bought the new mower and 1 year warranty. 2 weeks ago I returned to the store the manager called the warranty nbr They did not have any record of the sale. I keep sending what the store gave me that shows all items they are requesting. Maybe the store did not send the sales information to the warranty people at the time of sale. I had the total amount deducted from my bank account including the $299.99 service plan at the time of the sale. I seem to be going around in circles. The final layaway payment requested: Sale Deposit shows on this document $2, 655.91 The attached document shows at the bottom Sale: $2, 655.91 Debit card directly withdrawn for my bank account at the time of sale Bank reference # [protected] When this gets straightened out my 1 year service plan should start now not in [protected] the date of the sale It my help to call the store directly Ask for Chip [protected]