Jagex doesn't even have a support team you can contact. The only method is to send in tickets but all responses to those tickets are automated which means you NEVER end up talking to an actual person. They'll send out the generic "add __, ___ and ___ information and then resubmit" but then they send you the exact same email back with the included information. Have any files or photo evidence? Too bad. No way to submit those types of evidence :)Stay aSt User's recommendation: Stay far, far away.